Cloud Version Features

NeuQs Standard Version NeuQs Standard Version Icon

Suitable for IT departments and people wanting to track issues internally

  • Auto prioritisation
  • Dynamic timers
  • Auto due dates based on SLA's
  • Users can search own calls
  • Complete history
  • Event log
  • No limit to administrators
  • Full email integration
  • Email address identification
  • Audit trail of emails
  • Handle incoming mail via rules
  • Able to customise notifications
  • Attachments
  • SQL Azure Database
  • Windows platform
  • Use your own logo
  • Able to customise lists
  • Additional custom fields
  • Additional permissions for admin
  • Supports Single sign-in
  • No size limits
  • Report viewer - new
  • And more...
NeuQs Pro Version NeuQs Professional Version Icon

Suitable for IT Support Companies and people wanting to track issues for multiple clients

  • as NeuQs plus
  • Multi client support
  • Multi language support
  • Secure SSL Support
  • High Security
  • High Availability
  • No size limits
NeuQs Enterprise Version NeuQs Enterprise Version Icon

Suitable for Corporate IT Support, Larger IT Support companies for tracking issues for multiple clients and multiple divisions

  • as NeuQs plus
  • Multi client support
  • Private Database
  • Highest Security
  • Highest Availability
  • Multi language support
  • SSL Certificate Support
  • No size limits
  • ODBC Access - use any report writer